Privacy Policy

1. Introduction

At Mystanovia ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By accessing or using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect information you provide directly to us, information we collect automatically, and information we receive from third parties.

Information You Provide to Us

We collect information you provide directly to us when you:

• Fill out forms on our website (including contact forms, registration forms, or subscription forms)
• Create an account or profile
• Sign up for classes or purchase memberships
• Communicate with us via email, phone, or other methods
• Participate in surveys, contests, or promotions
• Submit reviews or testimonials

The types of information we may collect include:

• Personal identifiers (name, email address, phone number, postal address)
• Demographic information (age, gender, height, weight)
• Health and fitness information (fitness goals, medical conditions, injuries)
• Payment information (credit card details, billing address)
• Employment information (if applying for a position with us)
• Communications and correspondence with us

Information We Collect Automatically

When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address and device identifiers
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Links clicked and actions taken
• Date and time of visits

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Personalize your experience and deliver content relevant to your interests
• Communicate with you about our services, promotions, events, and other news
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents and fraudulent transactions
• Comply with legal obligations and enforce our terms and policies

4. Sharing of Information

We may share your information with the following categories of recipients:

Service Providers

We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

Access and Update

You can access and update certain information about yourself by logging into your account or contacting us directly.

Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our services.

Your Privacy Rights

Depending on your location, you may have additional rights under applicable privacy laws. These may include the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Request restriction of processing
• Request data portability
• Object to processing
• Withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.

We encourage you to use a unique and strong password for your account and to not share your password with others. We are not responsible for any lost, stolen, or compromised passwords or for any unauthorized access to your account.

7. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Mystanovia
42 Serenity Lane
Sydney, NSW 2000
Australia
[email protected]
+61 2 8467 5932